Choose how you hear from us
Pick your notification channels, frequency and quiet hours at /account/notifications.
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Set up your notice preferences
We think you should hear what matters to your shop—and only what matters. Head to /account/notifications and choose how you'd like each kind of notice to reach you: Email, Telegram, Slack, or switched off altogether.
For each notice type, pick your rhythm too. Instant gets you the news straightaway, Daily digest bundles things up each morning, Weekly digest does the same once a week, or Off means you won't hear about it at all.
If you use Telegram or Slack, you'll need to set up your own bot or webhook to link them to your account.
Quiet hours for your chat channels
If Telegram or Slack notices tend to ping you at awkward times, you can set optional quiet hours. Notices will still land in your account, but they won't buzz your phone or desktop during the hours you choose.
Notices we always send
Some notices are too important to switch off. You'll always get them: receipts, refunds, payment problems, disputes, when a listing is held for your founder profile, listing status changes, missing badges, and security notices like new-device sign-ins or email changes.
Quick unsubscribe
Every notice email includes a one-click unsubscribe link if you want to stop that type of notice. No fuss.
Questions people ask
- Can I stop getting certain types of notice?
- Most notices can be turned off at /account/notifications. A few are required for your account security and shop operation: receipts, refunds, payment issues, disputes, listing holds and status changes, missing badges, and security alerts.
- Do I have to use email?
- No. At /account/notifications you can pick Telegram, Slack, or switch notifications off for each notice type—except the ones we must always send.
- How do I silence notifications at night?
- You can set optional quiet hours for Telegram and Slack at /account/notifications. Notices will still be there when you check in.