Yotpo
Loyalty, Reviews & AI Visibility For Ecommerce
Yotpo helps eCommerce brands build trust and loyalty through reviews, loyalty programs, and AI visibility tools to drive customer advocacy and repeat purchases.
About this launch
Yotpo is a platform that helps eCommerce brands drive growth through three core solutions: Reviews & UGC to collect and display customer content, Loyalty & Referrals to create custom loyalty programs, and AI Visibility with Discover to control how products rank in AI search results.
Founded in 2011, Yotpo enables brands to build trust through authentic customer voices and turn shoppers into long-term advocates. The platform powers tens of thousands of brands across 100 countries and operates from 6 offices worldwide.
Yotpo's solutions integrate with major platforms like Shopify, Salesforce, and Adobe Commerce. The Reviews & UGC product features AI-powered collection, on-site display, LLM discoverability, and syndication across Google, Meta, and retail partners. Loyalty programs help brands retain customers and drive repeat purchases through rewards and engagement.
What it does
- Review collection with photos and videos
- AI-powered review summaries
- On-site review display widgets
- Review syndication to retail partners
- Loyalty and referral programs
- AI visibility tracking and optimization
- Multilingual review support
- Review moderation and management
Pricing
Pricing model: Paid
Yotpo offers tiered pricing starting at $89/month for Starter plans, $169/month for Pro plans, and custom quotes for Premium and Enterprise plans based on order volume.
Shopper questions
What types of reviews can I collect with Yotpo?
Yotpo provides brands with tools to collect product reviews, site reviews with star ratings and written feedback, visual user-generated content like photos and videos, Q&A entries, and post-purchase questions to gather context from customers.
Can I collect photo and video reviews with Yotpo?
Yes, Yotpo lets customers easily upload both photos and videos when they leave a product review. This visual UGC gives potential shoppers a clearer picture of product quality, fit, and real-life usage, significantly boosting trust and purchase confidence.
Can I syndicate reviews to Google or Facebook?
Yes, Yotpo lets you syndicate reviews to various retail and social commerce platforms including Google Shopping, Facebook, TikTok Shop, and major retailers like Macy's and Target. Syndicating reviews puts your authentic feedback alongside products on these channels to boost visibility, build trust, and increase conversions.
How do I request reviews from my customers?
Yotpo makes requesting reviews easy by automating requests through email and SMS. You can set up triggers based on order data to ask for feedback at the right moment after purchase. The platform provides customizable, mobile-friendly email templates with simple in-mail forms, and you can also send reminders or integrate review requests into loyalty workflows.
Does Yotpo support on-site widgets to display reviews?
Yes, Yotpo offers customizable on-site widgets including review carousels, star ratings, review highlights widgets, and more that can be embedded on product pages, category pages, or the homepage. Features like smart sorting, AI reviews summaries, variant filtering, and media integration help shoppers find relevant reviews.
Yotpo has a free listing. The owner can unlock the full profile with a paid launch for $5:
- Founder story (locked)
- Milestones (locked)
- Demo video (locked)
- Dofollow website link (locked)
