Gorgias
The Conversational AI platform for Ecommerce
Conversational AI helpdesk combining automated support and human agents to drive sales and automate customer service for ecommerce brands.
About this launch
Gorgias is a conversational AI platform built for ecommerce brands. It combines an AI Agent and Helpdesk in a single platform, allowing brands to automate routine customer support tickets while personalizing high-impact interactions. The platform unifies all customer conversations across email, chat, SMS, voice, and social media in one inbox with full Shopify store context. With AI pre-trained on 1 billion+ conversations, the system can resolve approximately 60% of support inquiries automatically, while seamlessly escalating complex issues to human agents. The platform integrates natively with Shopify and connects to over 300 third-party applications including Klaviyo, Recharge, and Yotpo.
What it does
- AI Agent for customer experience
- SMS support
- Voice support
Pricing
Pricing model: Paid
Plans start at $10/month for Starter (50 tickets/month, $0.40 per overage). AI Agent included on every plan. Voice and SMS available as add-ons.
Shopper questions
What is Gorgias?
Gorgias is a conversational AI platform that combines an AI Agent and Helpdesk built as one unified system for ecommerce brands. It automates routine support tickets while enabling personalization, with all customer conversations unified across email, chat, SMS, voice, and social media channels in a single inbox with live Shopify store context.
What ecommerce platforms does Gorgias integrate with?
Gorgias integrates natively with Shopify and also supports BigCommerce, Magento, and WooCommerce. It offers 300+ total integrations including apps like Klaviyo, Recharge, Yotpo, and more.
Gorgias has a free listing. The owner can unlock the full profile with a paid launch for $5:
- Founder story (locked)
- Milestones (locked)
- Demo video (locked)
- Dofollow website link (locked)